Consider the following situation. You use Microsoft Windows Server Update Services (WSUS) 3.0 to deploy software updates and hotfixes to computers that are in your organization. However, some computers do not receive updates from the WSUS server. This problem occurs if the computers have Microsoft Office 2003 or components of Office 2003 installed. Note This problem affects Microsoft Windows Server Update Services 3.0 and Windows Server Update Services 3.0 Service Pack 1 (WSUS 3.0 SP1). However, in some circumstances, the following products may also be affected:
|•||Windows Small Business Server 2003 (Windows SBS) that has had the WSUS component upgraded from WSUS 2 to WSUS 3|
|•||System Center Essentials 2007|
|•||System Center Configuration Manager 2007|
This message is logged during the detection phase. Also, a message that resembles the following is logged in the WSUS log file (%Program Files%\Update Services\Log Files\SoftwareDistribution.log) on the WSUS computer:
To locate this message, search the WSUS server for the ID that is obtained from the client log.
This problem occurs because a recent revision to an Office 2003 Service Pack 1 update causes some WSUS 3.0 servers to incorrectly synchronize the revised update with the update’s approvals. When the affected client computers communicate with such a server, the Web service is unable to process the approvals. Therefore, the detection is unsuccessful.
Download the Microsoft Windows Server Update Services (WSUS) (KB954960) package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=6AA8A49D-170C-4077-8B9B-61F7BF5A1281)Download the Microsoft Windows Server Update Services x64 Edition (WSUS) (KB954960) package now.