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Posted by Steven Bink October 4, 2009 9:58 PM with no comments
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What’s new in Beta 2?

  • Problem management
  • End user self-service portal
  • IT analyst portal
  • Inbound email to incident workflow
  • New reports
  • Full extensible data warehouse
  • Authoring console for customizing forms and creating custom workflows (without writing code!)
  • Operations Manager integration – alert to incident scenario and service/service component inventory sync
  • Self-service software provisioning
  • significant improvements in performance and scalability

Download Beta 2 from Connect!

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