The Integration Pack for HP Service Manager is an add-on for System Center 2012 Orchestrator that enables you to retrieve, create, update and monitor tickets in HP Service Manager.

The Integration Pack for HP Service Manager is an add-on for System Center 2012 Orchestrator that enables you to retrieve, create, update and monitor tickets in HP Service Manager.

This integration pack adds the HP Service Manager category to the Activity pane in the Runbook Designer. This category contains the following activities:

• Close Entry
• Create Entry
• Get Entry
• Monitor Entry
• Update Entry

After you download the integration pack file, you must register it with the Orchestrator management server and then deploy it to runbook servers and Runbook Designers. For how to install integration packs, see http://technet.microsoft.com/en-us/library/hh420346.aspx

System_Center_2012_Orchestrator_Integration_pack_for_HP_Service_Manager.exe

Download 699 KB

Send via e-mail | Submit to Digg | Add to Live Favorites