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Updating Support Skills from XP to Windows 7
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Posted by Sumeeth Evans April 16, 2008 7:23 PM with 2 comment(s)
Filed under:
 recent Vista update is causing headaches for users with USB devices.

Microsoft last week re-released a software update intended to provide performance and reliability enhancements for Windows Vista -based and Windows Vista Service Pack 1-based systems. It was one of eight security bulletins and updates the company made available on April 8.

Users who installed the update, however, soon found their USB devices unresponsive, particularly mice and flash drives. Removing and re-installing the programs reportedly did not immediately solve the problem.

Microsoft confirmed the bug, but declined to provide further details.

"We are aware of concerns that a recent Microsoft update may be causing problems with USB devices," according to a Microsoft spokeswoman. "We are investigating the matter and at this time do not have any additional information to share."

"I have a new system that has been working flawlessly til this patch," a user known as SkyKnites wrote on a Google forum last week. His mouse was later restored, but now "I just get this annoying new hardware found and driver install has failed [notice] every time I reboot," he wrote.

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Source: www.pcmag.com

Comments

 

xMorpheousx416 said:

This is becoming pretty widespread.... and we're getting tech calls on this daily.

What specific KB is it?  KB938371?

April 16, 2008 7:57 PM
 

cchance said:

wow thank god i wait a few days before rolling out the latest updates... this is kinda scary, microsoft really needs a small testground for early patches.....

Why dont they do like they do with the service packs... select a ground of 10,000 beta testers, give them a special code for Windows Update... and roll out updates to them a week before the final code rolls out to the public... a lot more likely of finding bugs before they hit the public domain and in turn ... THE NEWS

April 20, 2008 5:12 AM
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