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Updating Support Skills from XP to Windows 7
by Bink.nu's Raymond Comvalius

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Posted by Steven Bink May 7, 2006 10:32 PM with no comments
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Windows Kernel Internals: Process and thread troubleshooting  -- by David Solomon

Learn about the Windows kernel architecture, process and thread activity handling, interrupt at time accounting, I/O activity. This session will help you identify each running process on the system and understand the true meaning behind the key system performance counters.
 
·          Analysing CPU activity. Task manager. 
·          Processes and threads - some definitions. What are task managers?
·          Identify the image. Process explorer. The process list
·          Process tracking. Refresh highlighting. Service information 
·          Associating windows with processes. Security and privileges
·          .net processes. Service information.
·          CPU time accounting inaccuracies
·          Context switch delta
·          Suspending processes. Interrupt time accounting
·          Solving hung processes.
·          System threads. SRV.sys
·          Handle tables. Uses of handles.
·          The DLL view. Investigating hung processes. Image strings .
·          Understanding who started a process.

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Also: David Solomon and Mark Russinovich Tech Classes 2006

Hands-on Windows OS Internals & Advanced Troubleshooting
 
If you like Sysinternals or the book Windows Internals, then you'll want to attend a hands-on (bring your own laptop) Windows internals & advanced troubleshooting class, taught by Mark Russinovich and David Solomon. Topics include: crash dump analysis, advanced process and thread troubleshooting, memory management internals, security internals, boot process and troubleshooting, I/O system.  Now updated to cover Vista!
 
2006 dates include London (June 26-30), San Francisco (Sep 18-22), & Austin (Dec 11-15).  Register now at http://www.sysinternals.com/Troubleshooting.html
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