Microsoft, Red Hat to Offer Joint Technical Support

Posted by sumeethevans on February 17 2009, 4:48 AM. Posted in Open Source /Linux stuff.

Microsoft and Red Hat announced this morning that they have recently signed agreements to test and validate their server operating systems running on one another's hypervisors. This is deeply significant as it means that customers will be able to confidently deploy Windows Server and Red Hat Enterprise Linux (RHEL), virtualized on Microsoft and Red Hat hypervisors, knowing that the solutions will be supported by both companies.

In short, Red Hat has joined Microsoft's Server Virtualization Validation Program, and Microsoft is now a Red Hat partner for virtualization interoperability and support. Microsoft will also be listed in the Red Hat Hardware Certification List once the Red Hat certification process has been completed later this year.

Microsoft will also publish Linux Integration Components for RHEL when the testing and validation is complete and, according to Mike Neil's blog on this news, Red Hat is expected to provide Windows Hardware Quality Labs drivers for a variety of Windows Server versions.

"This means that those customers with valid support agreements will be able to run these validated configurations and receive joint technical support for running Windows Server on Red Hat Enterprise virtualization, and for running Red Hat Enterprise Linux on Windows Server 2008 Hyper-V or Hyper-V Server 2008," Neil says.

So, while Microsoft and Red Hat will continue to compete, customers have asked us to work together on technical support for server virtualization. These agreements respond to that request by giving them a new level of integration between Red Hat Enterprise Linux and Windows Server for their heterogeneous IT environments.

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