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Windows 7 for XP Professionals
Updating Support Skills from XP to Windows 7
by Bink.nu's Raymond Comvalius

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HD Audio patch for cursor patch
Posted by Steven Bink April 4, 2007 6:37 AM with 2 comment(s)
Filed under:

Yes, a patch for a patch: When you start a computer that is running Microsoft Windows XP with Service Pack 2, the Realtek HD Audio Control Panel may not start. Additionally, you may receive the following error message:

Rthdcpl.exe - Illegal System DLL Relocation

The system DLL user32.dll was relocated in memory. The application will not run properly. The relocation occurred because the DLL C:\Windows\System32\Hhctrl.ocx occupied an address range reserved for Windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL.

This problem occurs when the Realtek HD Audio Control Panel (Rthdcpl.exe) by Realtek Semiconductor Corporation is installed.

This problem may occur after you install security update 925902 (MS07-017) and security update 928843 (MS07-008). The Hhctrl.ocx file that is included in security update 928843 and the User32.dll file that is included in security update 925902 have conflicting base addresses. This problem occurs if the program loads the Hhctrl.ocx file before it loads the User32.dll file.

Download the 935448 package now.
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Source: support.microsoft.com

Comments

 

Michel said:

Great :-( My WSUS testers are affected by this since I rolled out the ANI patch.

I hope someone at MS can put this patch in the WSUS sync soon.

April 4, 2007 10:20 AM
 

ollyc said:

thanks for the info, i downloaded the patch and all is now ok. thanks for your help.

 

ollyc kent uk.

April 4, 2007 12:18 PM

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