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Lost Administrative Password. Need Help Bad!!!

Last post 12-22-2011 4:28 by resetlin. 17 replies.
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  • 02-10-2005 22:27

    • JazzMahn
    • Top 200 Contributor
    • Joined on 08-06-2004
    • Carmi, Illinois
    • Posts 17

    Lost Administrative Password. Need Help Bad!!!

    Am trying to help a friend who has a Gateway desktop (512 megs of RAM, Pent. IV). Just this morning she tryed to start Windows XP and got a message that her administreative password was not correct. I have tried to help and run into a real problem. The computer will not go into safe mode (won't even go into safe mode with a command prompt) It just comes up with a message screen saying that the passord is not correct and restarts.

    She does have a restore CD which will take her into the repair console. When she selects repair she get a screen that asks for the administrator password. SHE CAN'T REMEMBER and has tried every conveivable passord with no luck.

    I called Gateway and one technician had me go into BIOS and set the administrator passord and user password in BIOS) I did and he said that should take care of the problem. It didn't. I have looked at sites but have not found any real suggestions that could help.

    This lady has over 5000 geneology listings on her hard drive (she only has one) as well as considerable tax information. Of course she didn't back up anything.

    Correct me if I am wrong but is there not a way to take the batter out of the computer and leave it out for a period of time (an hour or so) and then replace it. Doing so should set the administrative password to none (no password)

    I could sure use any and all ideas of how to help her get back into windows.

    I've read Microsofts suggestions but I can't get far enough into Safe Mode to do anything.

    Thanks in advance for any and all suggestions.

    Steve Bell

  • 02-10-2005 23:23 In reply to

    • baldji
    • Top 25 Contributor
    • Joined on 04-22-2004
    • Varna, Bulgaria
    • Posts 237

    Re: Lost Administrative Password. Need Help Bad!!!

    "Administrative password" - what it reffers for? The BIOS password, also known as the system password, or the Windows password (account password)? The battery replacement method you mentioned is for the BIOS password, and yes it works - it will reset all BIOS data. Even there is not a need to replace the battery - usually there is a CLEAR_CMOS jumper next to the battery - switch it to locked position, try to start the machine, return it back to unlocked and start again. If you will take the battery out 2 minutes is pretty enough. The only problem is that you have to remove a warranty sticker if there is any.
    But you wrote that you can go to BIOS menu and set administrator and user passwords (supervisor and user). So if the problem is about Windows you can take a look at these topics:
    http://bink.nu/Forums/ShowPost.aspx?PostID=6862
    http://bink.nu/Forums/ShowPost.aspx?PostID=6561

    P.S. If she stored all the data in an unencrypted folder it will not be such a trouble to move the hard drive to another computer just to copy the data.
  • 02-11-2005 14:17 In reply to

    • Viv
    • Top 75 Contributor
    • Joined on 08-07-2004
    • India
    • Posts 52

    Re: Lost Administrative Password. Need Help Bad!!!

    This contains various options you can try.I hope it will help you.

    ps. All these options imply that,one has physical access to a computer and as such can never mean that Windows password policy is insecure.
  • 02-12-2005 8:52 In reply to

    • Spy
    • Top 10 Contributor
    • Joined on 09-05-2003
    • Melbourne, Australia
    • Posts 2,642

    Re: Lost Administrative Password. Need Help Bad!!!

    Without condoning cracking etc yes there are some legit utilities out there to do this.

    If it were me I would probably load the HDD into another computer and suck the data off it that way.

    The Gateway "technician" obviously did not have a clue what you were asking them!
  • 02-14-2005 9:33 In reply to

    Re: Lost Administrative Password. Need Help Bad!!!

    If the problem is a lost BIOS password have a look at: http://www.cgsecurity.org/index.html?cmospwd.html

    If it's a case of a lost XP Administrator password try: http://home.eunet.no/~pnordahl/ntpasswd/

    Both are fairly straight-forward to use Smile

  • 06-08-2005 5:44 In reply to

    • mohd60
    • Not Ranked
    • Joined on 06-08-2005
    • Posts 1

    Re: Lost Administrative Password. Need Help Bad!!!

    Logo: TechTrax...brought to you by MouseTrax Computing Solutions

    I Forgot My Administrator Password!

    by Vic Ferri

    Can't Log On to Windows XP?

    If that’s your only problem, then you probably have nothing to worry about. As long as you have your Windows XP CD, you can get back into your system using a simple but effective method made possible by a little known access hole in Windows XP.

    This method is easy enough for newbies to follow – it doesn’t require using the Recovery Console or any complicated commands. And it’s free - I mention that because you can pay two hundred dollars for an emergency download of Winternals ERD with Locksmith which is a utility for unlocking lost Windows passwords. See here http://www.winternals.com/products/repairandrecovery/locksmith.asp

    ERD is an excellent multi purpose product, but you should know it is not a necessary one if you have a healthy system and your sole problem is the inability to logon to Windows due to a forgotten password. Not necessary because you can easily change or wipe out your Administrator password for free during a Windows XP Repair. Here’s how with a step-by-step description of the initial Repair process included for newbie’s.

    1. Place your Windows XP CD in your cd-rom and start your computer (it’s assumed here that your XP CD is bootable – as it should be - and that you have your bios set to boot from CD)

    2. Keep your eye on the screen messages for booting to your cd Typically, it will be “Press any key to boot from cd”

    3. Once you get in, the first screen will indicate that Setup is inspecting your system and loading files.

    4. When you get to the Welcome to Setup screen, press ENTER to Setup Windows now

    5. The Licensing Agreement comes next - Press F8 to accept it.

    6. The next screen is the Setup screen which gives you the option to do a Repair.

    It should read something like “If one of the following Windows XP installations is damaged, Setup can try to repair it”

    Use the up and down arrow keys to select your XP installation (if you only have one, it should already be selected) and press R to begin the Repair process.

    7. Let the Repair run. Setup will now check your disks and then start copying files which can take several minutes.

    8. Shortly after the Copying Files stage, you will be required to reboot. (this will happen automatically – you will see a progress bar stating “Your computer will reboot in 15 seconds”

    9. During the reboot, do not make the mistake of “pressing any key” to boot from the CD again! Setup will resume automatically with the standard billboard screens and you will notice Installing Windows is highlighted.

    10. Keep your eye on the lower left hand side of the screen and when you see the Installing Devices progress bar, pressSHIFT + F10. This is the security hole! A command console will now open up giving you the potential for wide access to your system.

    11. At the prompt, type NUSRMGR.CPL and press Enter. Voila! You have just gained graphical access to your User Accounts in the Control Panel.

    12. Now simply pick the account you need to change and remove or change your password as you prefer. If you want to log on without having to enter your new password, you can type control userpasswords2 at the prompt and choose to log on without being asked for password. After you’ve made your changes close the windows, exit the command box and continue on with the Repair (have your Product key handy).

    13. Once the Repair is done, you will be able to log on with your new password (or without a password if you chose not to use one or if you chose not to be asked for a password). Your programs and personalized settings should remain intact.

    I tested the above on Windows XP Pro with and without SP1 and also used this method in a real situation where someone could not remember their password and it worked like a charm to fix the problem. This security hole allows access to more than just user accounts. You can also access the Registry and Policy Editor, for example. And its gui access with mouse control. Of course, a Product Key will be needed to continue with the Repair after making the changes, but for anyone intent on gaining access to your system, this would be no problem.

    And in case you are wondering, NO, you cannot cancel install after making the changes and expect to logon with your new password.

    Cancelling will just result in Setup resuming at bootup and your changes will be lost.

    Ok, now that your logon problem is fixed, you should make a point to prevent it from ever happening again by creating a Password Reset Disk. This is a floppy disk you can use in the event you ever forget your log on password. It allows you to set a new password.

    Here's how to create one if your computer is NOT on a domain:

    • Go to the Control Panel and open up User Accounts.
    • Choose your account (under Pick An Account to Change) and under Related Tasks, click "Prevent a forgotten password".
    • This will initiate a wizard.
    • Click Next and then insert a blank formatted floppy disk into your A: drive.
    • Click Next and enter your logon password in the password box.
    • Click Next to begin the creation of your Password disk.
    • Once completed, label and save the disk to a safe place

    How to Log on to your PC Using Your Password Reset Disk

    Start your computer and at the logon screen, click your user name and leave the password box blank or just type in anything. This will bring up a Logon Failure box and you will then see the option to use your Password Reset disk to create a new password. Click it which will initiate the Password Reset wizard. Insert your password reset disk into your floppy drive and follow the wizard which will let you choose a new password to use for your account.

    Note: If your computer is part of a domain, the procedure for creating a password disk is different.

    See here for step by step instructions: http://support.microsoft.com/default.aspx?scid=KB;en-us;306214&

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  • 06-08-2005 11:14 In reply to

    Re: Lost Administrative Password. Need Help Bad!!!

  • 06-08-2005 14:34 In reply to

    • Quant
    • Not Ranked
    • Joined on 06-03-2005
    • Posts 4

    Re: Lost Administrative Password. Need Help Bad!!!

    She may have never set the recovery consoles admin password in which case the password for the recovery console is admin. I have no idea why microsoft did this, but you always have to enter a password to use the recovery console and if you never set the password (as I'm assuming she didn't) it is admin. Note that this password is NOT the same as an any acount passwords etc. try admin in the recovery console and see if that works, it worked for me on a friends computer.
  • 09-28-2005 10:36 In reply to

    • kmzpub
    • Not Ranked
    • Joined on 09-28-2005
    • Posts 5

    Re: Lost Administrative Password. Need Help Bad!!!

    Hi,

    Actually I suppose Active@ Password Changer tool can help you. It is small yet incredibly easy and effective. It saved me couple of times. You won't regret trying it.
    http://www.password-changer.com/
  • 10-13-2005 3:32 In reply to

    Smile [:)] Re: Lost Administrative Password. Need Help Bad!!!

    log into any account..

    go to control panel and type net user administrator *

    this will prompt u for new administrator password..

    Done..

    Ananth

  • 10-13-2005 8:13 In reply to

    • Spy
    • Top 10 Contributor
    • Joined on 09-05-2003
    • Melbourne, Australia
    • Posts 2,642

    Re: Lost Administrative Password. Need Help Bad!!!

    That doesn't make sense to me?  Can you explain some more please.
  • 10-17-2005 19:34 In reply to

    • baldji
    • Top 25 Contributor
    • Joined on 04-22-2004
    • Varna, Bulgaria
    • Posts 237

    reset password

     ananthkrk wrote:

    log into any account..

    go to control panel and type net user administrator *

    this will prompt u for new administrator password..

    Done..

    Ananth



    I guess the right place for the command is Command Prompt, not the Control Panel. The command will modify the password of an existing user (administrator in our case) but you have to be a member of the Administrator group, not anyone..
  • 01-19-2006 20:35 In reply to

    • kmzpub
    • Not Ranked
    • Joined on 09-28-2005
    • Posts 5

    Re: Lost Administrative Password. Need Help Bad!!!

    Greetings,

    In this case Active@ password changer should also help. This is a really useful tool to use. It can quickly and easily reset forgotten login password. That was really useful for me before so I recommend try it out.

    http://www.password-changer.com/
  • 01-19-2006 22:31 In reply to

    • baldji
    • Top 25 Contributor
    • Joined on 04-22-2004
    • Varna, Bulgaria
    • Posts 237

    Re: Lost Administrative Password. Need Help Bad!!!

    :)
    nice kmzpub.. keep on!
  • 01-20-2006 3:04 In reply to

    Re: Lost Administrative Password. Need Help Bad!!!

    surely you mean run command prompt! and the only reason you can reset the admin password is because you are an admin yourself DUH! a restricted user or even a power user cannot reset any password except their own unless they are an account operator member and then not an administrators password! In a domain only a domain admin can reset all passwords
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