Today, we’re excited to give you a preview of the new Windows Live
Hotmail, representing the next generation in personal email.
has changed a lot over the last five years. These days, you’re getting
more email than ever – email that often requires you to leave your inbox
to complete an action; you’re getting bigger and bigger attachments;
and you’re using smart phones where you want to sync not only your
email, but your contacts and calendar, too. In this post, we’ll talk
about how we’ve built the new Hotmail, slated to launch this summer
worldwide, to address the needs of the modern inbox.
The changing inbox
To refresh our perspective on peoples’
email needs as of 2010, we spent a lot of time taking a close look at
how people are using email both in Hotmail and in other email services
today. We found a number of interesting things.
and receive more email than ever, but the types of email are changing.
In the past the inbox contained mostly mail from people you knew— your
contacts. Today’s personal inbox is different. Mail from contacts is
only a quarter of the typical inbox today; the rest of the inbox
includes mail from social networks (20%), personal business (including
newsletters, receipts, and shipping information), and “other mail”
(which is typically junk mail or graymail). People made it clear to us
that the number one thing they wanted their email service to address —
whether it was Hotmail or any other email service — was to help them
manage the clutter in their inbox; not just the spam, but all the mail
they get that’s clogging their inboxes.
The content of email
is different. While many messages are still just text, most of
today’s email includes photos, documents, links, or other attachments.
On Hotmail alone, people send and receive more than 1.5 billion photos
and 350 million Office documents every month. What this means is that
people have to leave their inboxes more and more often in order to
complete common tasks like accepting social network invitations, viewing
photo albums and videos, tracking packages, making purchases, tracking
travel itinerary updates, and more................
These changes were a call to action
for our team. We knew we had an opportunity not just to add more
features but to design our service with these new inbox needs in mind.
So we set out to redesign Hotmail to help you:
back your inbox. We help you quickly get to the important messages
and get rid of the mail you don’t want.
- Get more done
with the mail you receive. Do more without leaving your inbox, so
that you don’t have to open a bunch of browser windows just to get
simple things done.
- Share over email. Stop
hassling with attachment size limits – whether you’re sending hundreds
of large photos or massive documents. View, edit, and share Microsoft
Office documents even if you or the people you’re sharing with don’t
have Office installed on their computers – PC or Mac.
from your phone. Sync your email, calendar, and contacts on your
mobile devices – whether you’re using a smart phone like the forthcoming
Windows Phone 7,or the iPhone, or a phone that just has a simple browser............ Full Story and Video At Source