Contents tagged with Unified Messaging

  • Microsoft Brings Software-Powered Videoconferencing to Desktops Everywhere

    Posted by vasudev on March 17 2008, 8:54 PM. Posted in Microsoft Corp, Unified Messaging.

     Today at VoiceCon Orlando 2008, Microsoft Corp. announced broad availability of its conferencing solutions and continued customer and partner adoption of its unified communications platform. Partners are embracing the platform to provide interoperable conferencing solutions, and today Polycom Inc. announced that it will make its videoconferencing systems work with Microsoft Office Communications Server 2007 and Microsoft Office Communicator 2007. Microsoft also outlined continued customer adoption of its unified communications solutions and demonstrated some new technologies, such as low-cost high-definition videoconferencing.

     As of today, Office Communications Server 2007 and Office Communicator 2007 now work with conferencing systems from Polycom and TANDBERG — which constitute more than 60 percent of worldwide existing business conferencing systems. This openness means customers can get more value from existing conferencing systems while still benefiting from Microsoft unified communications software for instant messaging, presence and voice over Internet protocol (VoIP).

    Customers are also embracing Microsoft’s innovative, low-cost videoconferencing solution, Microsoft RoundTable. In the last six months, more than 350 companies have deployed the 360-degree videoconferencing phone, and 55 resellers have taken it into 17 countries.

    “Office Communications Server and RoundTable allow us to improve collaboration and communication while traveling less; we know that has a positive impact on the planet, and that’s important to us,” said Robert Fort, vice president of information technology and CIO at Virgin Entertainment Group. “With an entry point of $3,000 per device and simple plug-and-play operation, we can widely deploy devices to make conferencing available to everyone.”.......Full Story At Source


  • Q&A: Microsoft Courts Lotus Switchers with New Migration Tools

    Posted by vasudev on January 21 2008, 6:35 PM. Posted in Unified Messaging.

     Microsoft Corporate Vice President Chris Capossela outlines new resources designed to help customers transition to Microsoft’s unified communications and collaboration (UC&C) platform and the impact this business is having on the company’s bottom line.

    Companies are making the switch to Microsoft’s unified communications and collaboration (UC&C) platform to help increase employee productivity, reduce IT costs and improve business processes. Microsoft and its industry partners are working to make the transition even easier. The release of an updated version of Microsoft Transporter Suite for IBM Lotus Domino along with powerful tools from Microsoft partners are easing the transition process for customers moving to Microsoft Office, Microsoft Exchange Server and Microsoft Office SharePoint Server from IBM Lotus Notes and Domino.

    PressPass caught up with Chris Capossela, Corporate Vice President, Microsoft Business Division, to go behind the scenes and understand first hand what’s driving the transition and what is fueling this trend.

    PressPass: How is customer migration impacting your business?

    Capossela: We’re seeing growth across the Microsoft UC&C platform. Office SharePoint Server is one of the fastest-growing products in Microsoft history. The is a business that generated revenue of more than US$800 million in fiscal year 2007, which represents a growth rate of more than 35 percent over the previous fiscal year. We expect this growth to continue unabated.

    We’re also seeing a lot of interest and excitement in our unified communications solutions including Exchange Server 2007 and Office Communications Server 2007. Since our launch last quarter, sales of Office Communications Server have shown triple digit growth versus the same quarter a year ago. Exchange Server is one of our most successful servers, and it continues to grow across all segments. Today, more than 80 percent of the Fortune 100 companies deploy Exchange Server as their primary e-mail and calendaring solution.

    Much of the new growth is coming from customers switching from Notes and Domino. In the last six months of 2007, in the enterprise customer segment alone, more than 300 firms representing 2.8 million people began the move to Exchange Server, Office SharePoint Server and the Office suite. That’s a 164 percent increase over the same period in 2006 and includes companies like Colliers, Garudafoods, Kordsa Global, Siemens and Westinghouse. We’re already on track to exceed these numbers in 2008.

    PressPass: Why are customers switching?

    Capossela: Organizations face growing demands to facilitate communication and collaboration with employees, customers and partners around the world. They want a flexible set of tools designed to work together and with the technologies they already have, rather than multiple systems that are expensive to stitch together and even more expensive to maintain.

    We’ve introduced key enhancements in Office SharePoint Server 2007 to give organizations the power to take advantage of the latest Web technologies, such as tools to build mashups and composite applications, blogs, wikis and RSS feeds. Social computing capabilities powered by SharePoint Server allow people to find and connect with experts and build knowledge-sharing networks across organizations. Integrated Search in Office SharePoint Server makes it easy to find and share content with fast results that span enterprise documents, people and expertise or line-of-business data.

    And, with Exchange Server 2007, we’re delivering anywhere access to mobile e-mail as well as a complete voice mail solution with Exchange Unified Messaging. These innovations are also attracting new customers.

    Another key consideration for customers is integration with the applications office workers use every day. Having these capabilities accessible directly from the applications people know and use most - Outlook, Word, Excel and the other Office applications – increases productivity and reduces cost.

    Customers also know this is an area of focus for Microsoft. With the R&D we’re doing in UC&C technologies, we’re investing upwards of a billion dollars to deliver the next wave of information work productivity solutions.

    PressPass: What are you announcing today?

    Capossela: We’re releasing an updated version of our Microsoft Transporter Suite for Lotus Domino, a set of tools for customers moving to Exchange Server, Office SharePoint Server and the Office suite from IBM Lotus Notes and Domino. Since we first released the Transporter Suite last year, we’ve consistently upgraded it to meet the changing needs of our customers. The suite’s newest capabilities will make it easier for customers to enjoy a smooth transition to Microsoft’s UC&C platform while maintaining business continuity. With this latest update, we beefed up the scalability of the suite to handle organizations with hundreds of thousands of users, mailboxes and groups.......................Continue At Source

  • Companies Worldwide Embrace Microsoft and Nortel Communications Solutions

    Posted by bink on July 16 2007, 3:16 PM. Posted in Unified Messaging.

    Innovative Communications Alliance celebrates one-year anniversary.

    One year ago Microsoft Corp. and Nortel* entered into a unique alliance to transform business communications by combining Nortel’s network quality and Microsoft’s reliable unified communications software. Today, businesses are embracing the benefits of the alliance and have purchased and are deploying more than 430,000 licenses for joint solutions. As such, these customers are enhancing their business communications for improved productivity and to help lower total cost of ownership.

    Over the past year, Microsoft and Nortel have begun to streamline their licensing to make it easier for customers to buy and manage joint solutions, hosted more than 60 road show events in 35 countries, and opened 100 lab and demonstration centers worldwide for companies to experience the solutions firsthand. As the alliance enters its second year, the companies are continuing their joint research and development across enterprise, carrier and mobile product lines and are poised to ship a variety of new and updated products in the coming months, including Nortel’s UC integrated branch.

    “Our relationship with Nortel is an important component of our strategy for unified communications, and over the past year we’ve hit significant milestones that benefit both companies,” said Gurdeep Singh Pall, corporate vice president for the Unified Communications Group at Microsoft. “In the year ahead, we expect to see even more robust customer interest around the world based on our joint technology solutions.”

    “Nortel’s alliance with Microsoft has been a tremendous success for us and our customers,” said Steve Slattery, president of Enterprise Networks at Nortel. “Our deep collaboration in product development is providing businesses with better ways to communicate, and our joint go-to-market activity has already produced impressive results. In addition, our alliance with Microsoft is opening doors to new customers for our entire enterprise portfolio and is a key reason for the accelerated performance of our Enterprise Solutions business year over year.”

    Continue At Source
  • Microsoft's Expanding VoIP Initiatives Disrupt Existing Market Models, IDC Says

    Posted by spy on August 7 2006, 6:26 PM. Posted in Unified Messaging.

    A telecom industry transformation is underway as Microsoft expands its VoIP initiatives, causing significant disruption to traditional market models over the next several years. According to new research from IDC, Microsoft's move into the broader VoIP market - challenging existing PBX and IP PBX vendors - will result in a dual opportunity as the company taps this lucrative market and uses VoIP to enhance its existing real-time collaboration suite and desktop productivity tools. Beyond the more modest market for unified communications solutions, Microsoft views VoIP as a huge revenue opportunity encompassing both enterprise and service provider markets. "Although Microsoft is well positioned to address VoIP opportunities in the enterprise, doing so in the carrier domain will prove to be more challenging," said Tom Valovic, program director for VoIP Infrastructure at IDC. Microsoft is attempting to solve one of the industry's biggest headaches: the communications complexity crisis, which is described as a melange of factors involving a surfeit of devices and communications options working in disarray rather than in a harmonious fashion. In its June 26th Unified Communications announcement, Microsoft freely acknowledged the industry-wide problems that often plague communications transactions, including incompatibility, unnecessary complexity, and asynchronous dead-ends such as voice mail-based phone tag. "End-user option shock, telecom gridlock, and a fragmented end-user experience are several real-world manifestations of this phenomenon that few suppliers have been able to address to this point," said Valovic. "Vendors that can bring a breakthrough solution to the table will have a significant market opportunity." Continue At Source
  • The ultimate guide to Live Communications Server 2005 SP1

    Posted by bink on July 27 2006, 2:50 AM. Posted in Unified Messaging.

    This is the ultimate guide to Live Communications Server (LCS). You'll begin with an introduction to this technology and the suite of Unified Communications products offered by Microsoft, such as Live Meeting 2005, Communicator 2005, and LCS 2005 SP1. The book continues to cover details of the technical configuration of LCS 2005 SP1 and Communicator 2005.  Download At Source.
  • Live Communications Server 2005 SP1 Interdomain Federation Profile

    Posted by bink on July 11 2006, 2:26 AM. Posted in Unified Messaging.

    Microsoft® Office Live Communications Server supports a standards-based federation interface for instant messaging (IM) and presence functionality between Live Communications Server deployments, as well as between Live Communications Server and third-party public IM deployments such as AOL®, MSN®, and Yahoo!®.The federation model that is implemented in Live Communications Server is based on the IETF (Internet Engineering Task Force) draft document “Best Current Practices for Interdomain Instant Messaging using SIP/SIMPLE." There are several topics in this draft where multiple mechanisms are described to enable certain features. This document provides specific details on those areas, as well as Live Communications Server-specific implementation details that are relevant to the federated interface.This document provides third parties with all the information required to implement a federated interface with a Live Communications Server 2005 SP1 deployment in order to enable federated presence and IM scenarios. Download At Source
  • Microsoft unified comms lacks VoIP, IM compliance tools

    Posted by spy on July 4 2006, 3:47 PM. Posted in Unified Messaging.

    Microsoft Corp's complicated unified communications product roadmap, unveiled with much fanfare recently, is missing an important component: regulatory compliance tools for VoIP and instant messaging, according to Avanade Inc, an Accenture-Microsoft joint venture.There currently are no compliance regulations for instant messaging and IP phone calls. But as these technologies become centrally managed, as Microsoft's forthcoming platform promises to do, enterprises can expect potential compliance issues, Avanade said."We are already seeing issues about legal departments have more restrictions around email, yet excluding voice and IM," said Larry LeSueur, VP of Avanade's infrastructure practice.The mostly likely scenario for digital communications compliance complications would be when a company has a legal subpoena against it -- an increasingly common occurrence with intellectual property suits, for example.As LeSueur pointed out, legal departments already work with IT departments on getting emails during the legal discovery period of a lawsuit. Throw VoIP and instant messaging into the mix and IT managers will need new tools to respond to subpoena requests, LeSueur said."Now that you bring voice messaging, potentially instant messaging into an archive, how does that fit under the legal model that needs access for discovery?" he said.Avanade, which sells integration services for Microsoft enterprise platforms but does not conduct regulatory audits, believes that while unified communications will have a "positive impact from a pure IT standpoint," these governance issues will need to be worked out in the marketplace, LeSueur said."There are pockets of groups working on such tools ... around individual pieces of these technologies," LeSueur said. "But there's definitely a need for a more collective set of these tools that could go across the broader platform."Continue At Source
  • Microsoft starts talking Live Communications Server 2007

    Posted by bink on May 22 2006, 11:05 PM. Posted in Unified Messaging.

    Microsoft is gearing up a big PR push, prepping to talk about Live Communications Server 2007, which will merge at least part of the now separate code bases underlying the current Live Meeting hosted offering and LCS 2005.

    Zig Serafin, general manager of the company's Unified Communications Group, is on the road this week talking about how Microsoft plans to bring PC software-like innovation to the staid-and-stodgy world of handsets and PBXes. The goal is, as the company has stated before, to make it easier to route calls, IMs, real-time and asynch communications as efficiently as possible, cutting down on voice-mail and e-mail tag.

    He was mostly mum on details about deliverables--the stock response to many questions was wait till a unified communications event in late June.

    Still some nuggets surfaced. For one thing, the new LCS server will not be relegated to 64-bit-only hardware. Microsoft caused a firestorm last year with news that Exchange Server 12 would require 64-bit hardware.

    It is true, as Microsoft said, that nearly all new servers are already 64-bit, and the new Exchange is still months and months away. What it failed to acknowledge is that many, many, many current shops run fairly new 32-bit machines and might resist ripping out that hardware for a software upgrade. They might in fact, not upgrade at all. And who could blame them?

    Also, there are no plans to put LCS into the core CAL for volume license agreements. When Microsoft did that with SharePoint a few years back, sales took off. Clearly, Serafin thinks LCS is doing just fine without that added incentive. Full Story At Source

  • Microsoft releases Microsoft Office Communicator for Windows Mobile

    Posted by bink on April 22 2006, 5:08 PM. Posted in Unified Messaging.

    Microsoft Office Communicator Mobile is a unified communications client for Microsoft Office Live Communications Server 2005. Communicator Mobile runs on Microsoft Windows Mobile software based devices.Communicator Mobile extends the reach of Live Communications Server 2005 to information workers who use Windows Mobile based devices. Communicator Mobile offers a similar look and feel to the desktop version of Microsoft Office Communicator 2005, and it ensures that access to capabilities that are provided by Live Communications Server 2005 continues when users are away from their desks.Communicator Mobile is available in four editions for Windows Mobile based devices, depending on which operating system the device is running. The installation file for each operating system is as follows:Windows Mobile 2003 SE for Pocket PCsDownloadable file name: CommunicatorMobile_PPC2003.msi. Windows Mobile 5.0 for Pocket PCsDownloadable file name: CommunicatorMobile_PPC50.msi. Windows Mobile 2003 SE for SmartphoneDownloadable file name: CommunicatorMobile_SP2003.msi. Windows Mobile 5.0 for SmartphoneDownloadable file name: CommunicatorMobile_SP50.msi. Download at source
  • Verizon Business Adopts Hosted Microsoft Office Live Communications Server as Platform for Its Real-Time Communications Service Offering

    Posted by bink on April 6 2006, 2:42 PM. Posted in Unified Messaging.

    Microsoft solution offers Verizon Business a highly scalable and security-enhanced instant messaging and presence platform.

    Microsoft Corp. today announced that Verizon Business will use Hosted Microsoft® Office Live Communications Server, including Microsoft Office Communicator client software, as the platform for its newly launched Hosted Secure Instant Messaging (IM) Service. The new service, announced today by Verizon Business (NYSE: VZ), will enable companies to achieve security-enhanced, real-time collaboration and communications in the workplace. Verizon Business is the first announced network service provider to offer a service based on Hosted Live Communications Server to its customers.

    Hosted Live Communications Server provides Verizon Business with a highly scalable, cost-efficient and easy-to-manage platform for offering security-enhanced and seamless instant messaging and presence services to its customers. Verizon Business can host thousands of customer organizations on a single instance of Live Communications Server 2005, helping reduce system management costs and enabling Verizon Business to scale the service rapidly to its customer base.

    “Our Hosted Secure Instant Messaging Service makes real-time communications and collaboration a viable tool for business through enterprise-class performance, reliability and security,” said Ed McGuinness, chief marketing officer and senior vice president, Verizon Business. “Microsoft provides us with the platform and a suite of applications that enable us to extend new and valuable IP-based services to our customers.”

    For Verizon Business, an enterprise-class instant messaging and presence awareness service was a logical extension of its unified and utility-based communications and collaboration platform, which also includes Hosted Microsoft Exchange Server 2003. As instant messaging has grown as a global communications medium for business, organizations need a seamless real-time communications platform with advanced security technologies that includes anti-virus, content filtering and session logging capabilities.

    “Verizon Business has recognized the market need for a more secure real-time collaboration tool,” said Maria Martinez, corporate vice president for the Communications Sector at Microsoft. “Utilizing Microsoft technology, Verizon Business has created a truly enterprise-class unified communications service. Microsoft is uniquely positioned with a comprehensive suite of productivity applications to deliver a more secure, unified communications platform that Verizon can customize and offer to its customers.”

    With Hosted Live Communications Server, Verizon Business can integrate Hosted Microsoft Exchange Server and instant messaging, connecting employees through e-mail and instant messaging applications. For example, if Microsoft Exchange Server is in use, presence information such as “busy in a meeting” or “out of office” is derived from the user’s Microsoft Exchange Server calendar and displayed in the presence field of Office Communicator.

  • Microsoft Office Communicator Web Access Planning and Deployment Guide

    Posted by bink on April 6 2006, 2:25 PM. Posted in Unified Messaging.

    This guide helps you plan and deploy Communicator Web Access for your organization. The guide covers the following topics:
    • Evaluating your environment for the deployment and use of Communicator Web Access.
    • Network infrastructure, hardware, and administrative considerations.
    • Considerations for designing a highly reliable and consistently available Communicator Web Access instant messaging system, including performance tuning, security considerations, and capacity.
    • Steps for installing Communicator Web Access server, configuring the server, and preparing clients.
    • Management and operations options, including monitoring.

    Download at source