Microsoft Corp. will be retiring Exchange Server 5.5 and support for
the product at the end of the year and is recommending users upgrade to
the latest version, the company said Wednesday.
Microsoft is urging customers who are still running Exchange 5.5 to
upgrade to Exchange Server 2003, a more secure version of the company's
messaging and collaboration server product. Information about upgrading
to Exchange Server 2003 can be found at:
According to Microsoft, the number of Exchange Server 5.5 users dropped
by about 40 percent over the past year, evidence that customers have
been upgrading in anticipation of the product phase-out.
Microsoft also reminded customers Wednesday that Exchange Server 2000
will move out of mainstream support into extended support at the end of
2005. Mainstream support includes free incident support, security
updates and nonsecurity hotfixes. Once Exchange Server 2000 moves into
extended support, customers will have to pay for support and
nonsecurity related hot fixes, according to Microsoft.
The software vendor also will not accept requests for warranty support,
design changes or new features during a product's extended support
phase. Extended support only applies to business and development
software products; it does not apply to consumer, hardware or
More information about Microsoft's product support policies can be found at: http://support.microsoft.com/lifecycle
Microsoft recently released a second service pack for Exchange Server
2003 that has improvements for mobile e-mail -- including new
technology that pushes e-mail from Exchange directly onto mobile
devices -- as well as new features to better protect users against spam
and other mailbox enhancements.
The company plans to release to manufacturing the next version of
Exchange, code-named Exchange 12, sometime at the end of 2006 or early
2007, according to Microsoft.